Weekly metrics: week 45
Nov 2 to Nov 8. Claude rebuilds this page from Monday's export. Maya reads it before standup. Eric reads it during.
212new trials
up 9%
18.4%of trials became paying
up 1.1 points
$164.2kmonthly recurring revenue
up 1.8%
2h 10mmedian first reply from support
25 minutes faster
14trials started so far today
counted when Claude last looked
Where new trials came from
Referrals did the work: 70 this week, up from 41 eight weeks ago. Paid ads have not moved, which is a polite way of putting it.
168
175
181
176
190
188
194
212
wk 3839404142434445
- Found us on their own
- Referred by a customer
- Paid ads
Number of the week
9
new accounts sent their first invoice within 10 minutes of signing up.In all of September there were 2. That is bet 1 in the roadmap, working.
What support heard
39 conversations this week. Exports led again, for the ninth week running.
Numbers come from Monday's export. If one looks wrong, tell Claude, who will apologize and then fix it.